Terms and Conditions: 

During any Sale, all sales are Final! This means no returns, refunds, or exchanges.  No exception!  

Please Read in entirety

***Please Note: ALL processed sales incur a 5% processing fee.  This fee is NOT refundable in any circumstance, whether the product has shipped or not.***

***All shipments need to be opened within 3 days of delivery to confirm contents of goods.  Any concerns after 3 days of delivery will not be the responsibility of RaceWire Solutions.***

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Items are NOT to be returned in their retail packaging.  Must be shipped inside a shipping box.  Do not affix a label to a retail or product box.  Item will not be accepted and customer will be responsible for paying for return shipping for non accepted product.

25% Re-stocking Fee on any NON custom parts (within 30 days of order date), This covers all billet items (except billet switch panels) and items that are non customizable. 

30% Re-stocking Fee on any cancelled order placed for a Switch panel, PDM module, MVEC Module, or Billet Switch Panel. This applies from the date of order, and is effect within 24 hours of ordering (within 30 days of order date)


No Processed Orders will be 100% refunded. We are charged a processing fee for orders which is not refundable to us and therefore will not be to you the customer, if your order has not shipped we will subtract this 5% fee from any refund.  

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.  You now own the item.  

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To be eligible for a return, your item must be UNUSED and UNOPENED in the same condition that you received it. It must also be in the original packaging. 

You may cancel your custom control panel order within 14 days at no charge. After 14 days, your order is subject to a minimum 50% cancellation fee. This amount is non-negotiable.  If your control panel system is in the production/build state, there is no option for cancellation of your order at this time.  At this point, it is YOUR order, customized to you....you own it!  

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If a customer with an order pending decides to do a credit card chargeback or paypal dispute, any customer supplied items that may be in possession of RaceWire Solutions will be forfeited and used towards fees incurred to recoup the 50% refund cancellation policy payment.  RaceWire Solutions reserves the right to sell any and all customer supplied items/components after a chargeback or dispute has been initiated. 

 

By ordering through this website, you agree to any and all terms/conditions listed on this section of the website.

All orders placed during a SALE will have a slight delay in packaging/shipping due to the total amount of orders placed.

Depending on availability of certain things, some stocking orders may take 7-14 days for shipping.